Refund Policy

Effective Date: 4th December, 2025

This Refund Policy explains how refunds are handled for our online courses.

1. Online Course Refunds

Because our courses include immediate access to digital materials, refunds are generally not offered after enrolment. Please review course information carefully before enrolling.

2. Exceptional Circumstances

We may consider a refund request in valid situations such as:

Duplicate enrolment
Technical issues that prevent access
Administrative errors on our side

Requests are handled case by case.

3. Change of Mind

Refunds are not offered for change of mind, personal preference, or lack of time to complete the course.

4. Incorrect Course Selection

If you enrol in the wrong course by mistake, contact us within 48 hours. We can transfer your enrolment to the correct course if you have not progressed through the content.

5. Payment Plans

If you enrol using a payment plan, you agree to complete all scheduled payments. Refunds are not offered for incomplete payment plans unless approved under the exceptional circumstances listed above.

6. Course Access

Once you enrol, you receive access to digital materials. You are responsible for maintaining your login details and stable internet access.

7. How to Request a Refund

To request a refund or enrolment transfer, email: [email protected]

Include your name, course purchased, and reason for the request.

8. Processing Time

Approved refunds are processed within 10 business days to the original payment method.

9. Changes to These Policy

We may update this Refund Policy from time to time. The updated version will be posted on this page.